Multiple Problems: No Serial #, Time Machine Error

Case #166 880 364, revisited
Since Tuesday, it seems that Time Machine had been working, but I got an error today. It seems to be fixed after ejecting and remounting disk.
In initiating this call (thought it would be a different case #), discovered that the serial number is missing from Apple|About this Mac. Will (hopefully) fix that and move on to the Apple Mail problem of exponential RAM usage. On my MBPro with only Apple Mail running, it got to 3+GB of RAM.

Kris Hurrle – Sr Advisor
877-388-0879 X34216
Th-Mon 6AM-3PM PT
Set up
mobile me: acare008113/pwd manual
CacheYourData app will be sent.
–
On MBPro test new email everything. Backup Mail folder & plist, then delete in original location.
Setup email 1 IMAP email account, wait to fail (grow RAM usage)

If this doesn’t fail, remember to move old POP data from old folder.
–
7/28
Call back from Jeffrey Casey 877-388-0879 x83361, backup for Chris.
Will follow up with direct dispatch.

?/?/
Serial number was flashed.

This entry was posted on Monday, July 26th, 2010 at 11:23 am and is filed under iMac Late 2008, tech support, this should work. You can feed this entry. Both comments and pings are currently closed.

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