161801602 30 mins Wanted to set up AirTunes. Apples two sets of instructions are completely inadequate. What they say to do is wrong or I get to a place that I can’t take the next step. Router not showing up in AirTunes. 1. Reset router by holding down reset button while plugging in. No connection [...]
161739266 9 min – disconnected 3x to get to someone. Voice recognition problems. Wayne 40 mins. I chat can’t add Buddies. Did some basic learning that iChat has to have two buddy windows to work with. There are some buddies there that I don’t want and can not delete. They had me do a long [...]
Case # 160-247-595 Ted 877 416-4271 x2776 48 mins Every time I open iTunes, the OSX (Snow Leopard, 10.6.3) firewall throws up an Allow/Deny warning. I’ve pressed Allow and have manually added iTunes to my firewall settings with no change. Uninstalling and reinstalling iTunes fixed conflict. Went on to look at Activity Monitor. 4GB RAM [...]