Case 395129866 [Default email: Settings->email, etc.-> (scroll down)Default accounts] Apple Rep: “A lot of clutter in the Settings.” (30-pin connector is not standard across devices, i.e., audio output for iPod is not same as audio output for iPhone. That’s why iHome device did not work.) Battery issue: appt with store for swap out. …waiting issue: [...]
I’ve been narrowing down the problem with texting on my iPhone 4 in iOS 5. It seems that some folks hadn’t been getting my texts, but I had no way to know that they were getting silence from me. Working with Verizon. 25 mins, then transfer to Apple, which did not go through. Set up [...]
Continuation of Case #348766445. iCloud backup of iPhone: automatically every 24 hours. Can do manually more frequently. 3rd Party Apps: All data is in settings, app can be downloaded again. If it’s not on the store, I have to wait until I’m back to my syncing machine to get it back The closed system that Apple [...]
Case #348764965 – Hung up. Case #348766445 – Many apps wiped out: OmniFocus and 1Password are the main ones I noticed and that generated my call. iPhone backups on MacBook Pro and iMac are out-of-date. The best backup is in iCloud. Sr. Advisor: Able: “I would be weary too,” speaking of my iCloud backup reliability. [...]
Shirley Case #297639938 Worried that the next iOS update will further slow down my iPhone 4. “Don’t have to upgrade.” Next issue: Google contacts not syncing -turn off and back on. Will not delete contacts. Joel – Sr Advisor What a mess. Having to delete all contacts from phone. Will lose data. Changing from iCloud, [...]
After a while, I lose my WiFi connection from my Apple Macbook Pro to the Apple Airport Express, or, seemingly, to the Internet. The only solution is a restart. 1. My first troubleshooting, which never works once I’ve lost connection, is to turn off the Airport. It does not work because then I am not [...]
Seagate case #: 210 4387 800 732-4283 Always having to re-select drive volume with library Frequently having to log back in to the volume Problems with playback. 2/28/12 Callback 15 min hold Courtney -> Transfer to different department Jeff: 3/7: Had trouble connecting with the new base. Tech support let me know that Apple’s update [...]
AutoImporter hangs about 50% of the time. 285 415 981 Jerrod – Sr Advisor Had to repeat everything I put in to the system to generate the support call. Deleted caches. Need to wait until I can restart to resume troubleshooting.
My Apple Care is coming to an end, so I’m addressing an issue that’s gotten progressively worse: Screen burn in. 256694729 Paul Dispatch Request – D544-66610 to replace screen. 877 416-4271 x2546
800 732-4283 Case#: 185 0469 Initial connection problems. 45 minutes. Got it up and working….for a while. Connected without VPN and then started VPN. Tech assured me that VPN would not affect connectivity. – Second call Laptop is still running initial TM backup Desktop tanked initial TM backup again This tech assured me that VPN [...]