Second Level Support for iTunes iTunes has not been able to open for months. I’ve been limping along: Now dull playlists Getting photos off phone through Dropbox app Buying new music from Amazon and listening through Amazon Cloud Player for iOS. Backing up the iPhone on a dedicated library and through the air. Somehow. Hopefully. Miles 877 416-4271 [...]
Case 395129866 [Default email: Settings->email, etc.-> (scroll down)Default accounts] Apple Rep: “A lot of clutter in the Settings.” (30-pin connector is not standard across devices, i.e., audio output for iPod is not same as audio output for iPhone. That’s why iHome device did not work.) Battery issue: appt with store for swap out. …waiting issue: [...]
My first app from the OSX app store was FaceTime. It installed with the audio settings (which were in the Video menu, go figure) so that my audio was going to Soundbooth. Sheesh. Took a trip to the Genius Bar (or else it would have been a $50 support call) for Apple to uncover what [...]
Continuation of Case #348766445. iCloud backup of iPhone: automatically every 24 hours. Can do manually more frequently. 3rd Party Apps: All data is in settings, app can be downloaded again. If it’s not on the store, I have to wait until I’m back to my syncing machine to get it back The closed system that Apple [...]
Case #348764965 – Hung up. Case #348766445 – Many apps wiped out: OmniFocus and 1Password are the main ones I noticed and that generated my call. iPhone backups on MacBook Pro and iMac are out-of-date. The best backup is in iCloud. Sr. Advisor: Able: “I would be weary too,” speaking of my iCloud backup reliability. [...]
After a while, I lose my WiFi connection from my Apple Macbook Pro to the Apple Airport Express, or, seemingly, to the Internet. The only solution is a restart. 1. My first troubleshooting, which never works once I’ve lost connection, is to turn off the Airport. It does not work because then I am not [...]
http://www.appleinsider.com/articles/11/11/08/apple_notifies_faulty_magsafe_owners_of_class_action_settlement.html
Ship your phone to your IT department, have them do the fix.
227269272 iMac support 10 mins Couldn’t help. Transfer me. Airport Extreme help to second-level support: Robert Article #: HT1449 42 minutes. no solution
215310978 I cancelled Mobile Me because it was nearly useless to me. I started getting a message that would not go away, so I got support on the line. They had me delete everything in my keychain, screwing up some things critical to running my business. To that I said, “How very Dell of you.” [...]