800 642-3623 Adobe Case #: 180 894 114 Sam Hung up on me after 20 minutes Next guy: 35 minutes, then transferred me to Customer Service Next guy: 38 minutes. Was disconnected I know this is not Apple or Mac related, and this is the log of my case # and history. I installed CS4 [...]
Case #:118 988 307 Brooke – 28 minutes Apple Mail spent all weekend spinning, trying to send email. Had not sent 10 emails. Oh joy. I had no error message, therefore no way of knowing what email was causing the problem. Have to call back when I have time to talk to a product specialist. [...]
Repair ID: D22 516 688 This is my second wired Mighty Mouse on this iMac. The scroll stops working. I clean it to get a few more days out of it. They should make these cleanable….
Case # 121 877 582 50 minutes iTunes worked yesterday. Does not work today. Can’t open iTunes. Upgrade does not work. Note to self: continue to downgrade expectations that OS X is more trouble-free than Windows XP. 4/29/09 missing content related to this case. Steps above on 4/7 got rid of all the customization for [...]